- Entreprise : Ericsson Algérie
- Fonction : Télécommunication, Réseaux
- Secteur : Informatique, Télécom, Internet
- Lieu : Alger
BSS/OSS Engagement Manager
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
Join us!
Job Summary
Strengthen assigned account(s) by supporting KAMs in direct customer dialogues, providing experience & knowledge of Ericsson technology & offerings. Secure understanding of competition, market situation, etc building on in-depth knowledge & understanding of the customer. Responsible for creating a highly capable & experienced organization, capture sales opportunities & secure a high level of quality regardless of the engagement model. Ensure that Ericsson is perceived as a technology leader & that our solutions (end-to-end) provide added value compared to the competition by being a trusted advisor to key decision makers in the customer organization.
Responsibilities & Tasks
Collaborate with Key Account Managers to grow the customer business
Initiate and drive customer dialog building on existing business
Communicate the customer visions, strategies and requirements within Ericsson
Evaluate Ericsson´s current strategy & plans vs. customer’s strategic plans
Secure understanding of local market dynamics and competitive landscape
Generate sales by positioning Ericsson as a technology leader
Assure customer awareness for implications of technology trends
Participate in knowledge transfer and documentation
Share information about solution to enable internal & customer competence build
Position Qualifications
Core Competences :
– Customer Insight.
– Market Insight.
– Problem Solving & Strategic Thinking.
– Consultative Selling Skills.
– Leadership.
Preferred Skills :
– Ericsson Portfolio Knowledge.
– Financial Understanding.
– Presentation & communication skills.
Minimum Qualifications & Experience Requirements :
– Minimum 5 years in leadership positions
Preferred Qualifications & Experience Requirements :
– 7/10 years experience of relationship sales.
– 7/10 years of experience from Information & Communication Technology (ICT) industry.
– Strong personal track record & experience of sales & delivery in OSS/BSS area.
