- Entreprise : IT Serv
- Fonction : Télécommunication, Réseaux
- Secteur : Informatique, Télécom, Internet
- Lieu : Alger
Mission:
– Strong Knowledge & experience on CISCO equipment (CCNAA certification mandatory, ICND1/2 will be a plus)
– On site support with technial lead based in a remote country
– Activation & configuration of Cisco equipement (router swith, access point)
– On site Troubleshooting
Permanency at the HQ
– Support of the onsite support specialist
– Advanced Knowledge of AD/DNS/DHCP
– Level 2 end user, POS & infrastructure suppo
– Remote assistance
– Escalation to the upper level of support if applicable
– IT Supplier management (on site)
– IT infrastructure Operations
Management
– Reporting
– Recommendations & action plan
– Project management (Boutique opening)
– Random Call back end user (satisfaction check)
– Supplier management
Technical Perimeter
– POS (level 2)
– Cisco devices (level 2)
– Local Server
Main Interfaces
– Country manager
– IT Manager (Imad)
– Specialist Onsite support
– Suppliers
Certifications or strong experience
– CCNA
– ICND1 + ICND2
Locations
– Main site, ABC Tower,
– Intervention in boutique located : Babezzouar Hydra, Cheraga
Language
– French
– English
Poste à pourvoir immédiatement, Pour les personnes en poste s’abstenir de postuler svp merci
