- Entreprise : GSK ALGERIE/glaxosmithkline
- Fonction : Commercial, Vente, Relation client
- Secteur : Industries
- Lieu : Alger
Job Purpose
– To implement the CRM tool and ensure the necessary enhancements and support to users to allow them work efficiently.
– To accurately and timeously update the representatives and FLSMs’ Call Reporting System so both Management and users can easily retrieve information, essential for territory management thus assisting the individuals and the company in achieving their objectives.
– To manage and analyse Segmentation data, Objective Call Frequencies and IJSFA reports.
Major Activities
– Management of Call reporting Data
– Manage of Databases
– Monitoring CRM users issues related to IT Helpdesk
– General Administration, Communication and Support
Key Performance:
– Assist the management and representatives and hence the company in achieving their objectives
– To timeously and accurately maintain and manage the database
– To conduct general administrative tasks timeously, efficiently, and to ensure superior communication by:
Ideal Background
– Education : IT/Marketing background
– Languages: Arabic, French, English
Attributes/Professional requirements:
– Microsoft Office
– Langage SQL, Systèmes de gestion de bases de données ORACLE, MYSQL
– Gestion de projet MS PROJECT
