- Entreprise : Maersk Algérie
- Fonction : Commercial, Vente, Relation client
- Secteur : Services
- Lieu : Alger
Maersk Line – the undisputed leader in container transport. Maersk Line facilitates global trade, operating in more than 125 countries and employing over 21,000 people. For the right candidates we offer attractive career opportunities. Our philosophy is unity through diversity; we strive to be locally relevant and globally efficient. We remain firmly rooted in core values that have been ours for more than 100 years. With hundreds of container vessels operating around the clock, we want to act responsibly to improve our environmental performance and impact. This means constantly improving processes and developing technologies to be more energy efficient, eliminating waste and reducing emissions. We engage actively in the communities we serve, focusing on education and humanitarian aid, with local projects executed in close collaboration with NGOs and relevant authorities.
Maersk Line is part of the A.P. Moller – Maersk Group which employs over 120,000 people across a varied range of container services, energy, offshore & shipping and retail activities.
We are looking for an energetic and pro-active individual to fill the positions of External Sales Executive.
We Offer
– A great opportunity to work and develop in a demanding and challenging area
– The independent nature of the position will provide an excellent platform for development within a sales organization
– The opportunity to own and develop your allocated customers and to develop strong knowledge about services, products, markets, competitors and industry trends,
– A chance for you to work in the World’s Number 1 Shipping Company
Key Responsibilities
The External Sales executive will be expected to deliver volume and yield targets of his/her own while remaining focused on relationship building. In this role you will be expected to manage sales pipeline, segmentation, and accurate forecasting as well as to monitor performance against KPI and take corrective action where necessary.
Sales process
– Manage the selling process to external customers, including pricing and contract negotiations.
– Deliver volume and targets of his/her own while remaining focused on relationship building
– Manage sales pipeline, segmentation and accurate forecasting and take corrective action where necessary
– Perform customer visits to keep in touch with the clients for a consistently well service and follow up on performance of assigned direct customers
– Generate business solutions and strategies to specific customer needs
– Continuously improve product knowledge and sales skills
– Pro-actively search, qualify, develop and engage into new customer relationships and business opportunities
– Identify account needs, opportunities and key buying factors – current and expected future – and formalize those into account plans and strategies
– Seek to continuously improve customer satisfaction
Customer Relationships
– Own the overall customer relationship for existing customers, as well as potential new customers
– Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
– Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts
Additional sales support
– Actively engage other functions into the customer relationship to ensure customers know relevant contact points internally.
– Provide service support and claims resolution for extraordinary issues by involving other departments.
Who we are looking for
The ideal candidate has/is
– High drive, pro-active and self-motivated
– Ability to adapt to changes
– Result and action oriented
– Able to work under pressure
– Able to undertake challenges and take the initiative
– Strong interpersonal skills – building good relationship with customers and colleagues
– Ability to handle stress and make necessary prioritizations
– University degree in a related area
– Fluent French, Arabic and English
– Has a car and an active driving license
