- Entreprise : Nokia Siemens Networks
- Fonction : Télécommunication, Réseaux
- Secteur : Informatique, Télécom, Internet
- Lieu : Alger
Nokia Solutions and Networks is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly. With headquarters in Espoo, Finland, we operate in over 150 countries around the globe.
General Purpose:
– Plans and executes technical tasks according to given tasks, along with existing processes and instructions. Works with the responsibility of responding to customer problems directly or through internal customer interface. Solves technical problems.
Job Description:
Provide maintenance support for equipment and applications:
– Faults’ diagnostics and processing;
– Processing of Technical Queries, Fault Reports, emergency situations, install patches, implement corrections;
– Analysis and fault clearance of NE elements;
– Emergency duty (24/7);
– Responsible for official procedures;
– Participation in installation & commissioning works and service extension projects;
– Analysis of problems, proposing / implementation of solutions and workarounds;
– SW updates and upgrades;
– Tracing of error scenarios;
– Symptoms collection in case of HW/SW problems;
– Support 3rd parties in case of HW upgrade or maintenance;
– Collecting requested evidence for higher level(s) of support.
Additional Requirements :
– Degree in computer science, electronic engineering, communications or related discipline, 4-7 years of working experience;
– Knowledge in GSM/3G networks;
– Experience in Multivendor RNC and NodeB equipments
– Technology Skills: UMTS; 3G RNC
– Unix, Solaris administration;
– Team player
– Result oriented person;
– Ability to work independently
– Discretion in routine matters
– Good communication and reporting skills
– Ability to share knowledge.
– Programming skills: Shell, Perl (preferable)
– Knowledge of client-server and cluster system technologies
– Knowledge in Oracle DB, Informix DB (preferable)
– Knowledge in IP/SS7 signaling protocols
– Knowledge in Ethernet & Cisco (preferable);
– Ready to work at night and ready to travel;
– Able to work in team;
– Awareness of responsibility;
– Team player;
– Result oriented person;
– Ability to work independently;
– Discretion in routine matters;
– Good communication and reporting skills;
– Ability to share knowledge.
