- Société : HUAWEI TELECOMMUNICATIONS ALGERIE
- Lieu : Algérie, ALGER
- Fonction : Bureautique / Micro-informatique
- Type de contrat :
indifférent
Job Description:
- Guide staff finishes the problem location and give solution via phone, electronically, require on-site assistance when necessary.
- Diagnose and resolve technical hardware and software issues.
- Make the professional desktop training for new staff, which can advance their self-help capability.
- According customer requirement , finish the deliverable output
- Make the special publicity for all the staff to advance this self-help capability.
- Identify and escalate urgent issue in time.
- Familiar with the Party company process specification and to provide guidance to staff for issues related to standardization
Qualifications:
- Degree in Computer Science, Engineering or equivalent.
- At least 3 years of IT experience.
- Good in English.
- Familiar with Microsoft Windows XP,win7,win8 etc.
- Familiar with Office 2003, 2007.
- Familiar with printing & scanning & fax services, and complete the basic configuration and simple repair.
- Solid knowledge about TCP/IP configuration and resolve basic network problem.
- Familiar with the commonly used models, such as Lenovo, Dell, HP hardware failure repair;
- Be familiar with commonly used software such as Photoshop, etc.
- Familiar with the view of access control and monitoring system operation and basic configuration
This profile fits you perfectly ?
So please submit us your resume with cover letter and apply now !
